Gishen-Admin/docs/admin-backend-spec.md

Gishen Admin — Backend Spec Sheet

Repo: Gishen-Admin
Audience: Shared backend team (consolidate with Ecom / Mobile / B2B sheets later)
Base URL (TBD): https://api.gishen.example/v1
Auth: Bearer JWT for staff roles
Mocks: Admin SPA uses in-memory mocks until VITE_USE_MOCKS=false and VITE_API_BASE_URL point here.

Changelog

Date	Change
2026-08-06	Scaffold: conventions, roles, auth, empty module sections
2026-08-06	Shell + RBAC + preferredLocale
2026-08-06	Pharmacist: prescriptions, branch orders
2026-08-06	Stock + Procurement
2026-08-06	Finance, orgs create + pending self-reg approval
2026-08-06	Marketing CRM / loyalty / campaigns
2026-08-06	Dispatch board + Telegram bot events
2026-08-06	Super Admin team/audit/settings + FAQ bilingual
2026-08-06	Data migration import jobs
2026-08-06	Deployed Admin SPA: https://gishen-admin.vercel.app
2026-08-06	List UX: filters + create pages for orders, Rx, orgs, stock, team, procurement; POST create sketches below
2026-08-06	Finance: gateway enable/disable moved to /admin/finance/gateways UI route /finance/gateways
2026-08-06	Detail pages for orders, Rx, stock, orgs, procurement, team, CRM, FAQ, settlements; GET /:id + sub-resources below
2026-08-06	Dashboard / analytics / marketing / dispatch chart widgets; KPI series endpoints below
2026-08-06	Removed Service Inbox module (pages, route, nav, permissions, mocks, i18n)
2026-08-06	Topbar command palette (Cmd+K) + central page directory; register new pages in src/config/navigation.ts
2026-08-06	Sidebar consolidated into grouped, collapsible domain sections driven by the same navigation registry
2026-08-06	Staff profile page /profile + Yimaru-style login with demo-account picker; avatarUrl on staff/customers/riders
2026-08-06	Medication Item master catalogue (/items) separate from Stock; create stock picks existing item
2026-08-06	Counter POS / scan-to-purchase (/pos): customer QR, invoice association scan, tickets-app integration queue
2026-08-06	Loyalty ledger + earning activities tabs; Finance/Procurement KPI tab shells; module list KPI strips
2026-08-06	Detail pages: campaign, segment, rider, migration job, audit event, branch; approve UX (primary + overflow reject)
2026-08-06	Dashboard charts: popular products, category mix, sales trend, channel, branch, Rx funnel; "today" KPIs date-scoped
2026-08-06	Table filters: >3 filters open a modal with Apply/Cancel + active chips (TableToolbar declarative API)
2026-08-06	i18n: en/am parity (~666 keys), Noto Sans Ethiopic; locale-aware formatters; Gregorian + Amharic month names
2026-08-06	New ModuleKey: pos (pharmacist, stock_manager, operations, super_admin). Items gated by existing stock
2026-08-07	Doctor actor: hospital-affiliated clinicians; Admin roster under organisations; create Rx & orders; guest patients
2026-08-07	Guest / unauthenticated orders: customerType registered|guest; staff/doctor authenticated, end customer optional
2026-08-07	Rx medication schedule: frequency, intervalHours, times[] on prescription line items; Admin create/detail + dosingSchedule helpers
2026-08-07	Catalogue multi-UOM: uoms[] with conversionFactor into stock base; toStockQty / fromStockQty
2026-08-07	Catalogue storefront / mobile PDP fields + Admin detail preview (storefrontPdpPreview)
2026-08-07	Auth providers: Google, Email, Phone (OTP), Telegram — staff login UI + endpoint sketches
2026-08-07	Push batch: multi-provider staff login + Rx dosing schedule (Admin UI/mocks) + spec alignment for doctor/guest orders, multi-UOM, storefront PDP; open questions 8–17

Conventions

Item	Convention
Content type	application/json (multipart for imports / uploads)
IDs	UUID v4
Money	Integer ETB (major units for Admin UI demos; align platform-wide later)
Errors	{ "error": { "code": string, "message": string, "details"?: object } }
Pagination	?page=&limit= → { data, meta: { page, limit, total } }

Staff roles

pharmacist · stock_manager · procurement · finance · marketing_manager · operations · super_admin

Pharmacist (and optionally stock) sessions include branchId.

External actors (not Admin staff roles)

Actor	Auth	Affiliation	Can
Doctor	Separate doctor JWT (or shared IdP with actor=doctor) — not a pharmacy StaffRole	Must belong to ≥1 hospital or clinic organisation	Create prescriptions; create orders (including for guest patients without platform accounts)
End customer (guest)	None required for admin/doctor-assisted checkout	—	Is the subject of an order/Rx; may later claim/merge into a registered CRM profile

Doctors cannot manage platform catalogue, team RBAC, finance settlements, or other hospitals’ rosters. AuthZ is scoped to their hospital org(s).

---

Auth & me

Staff Admin authenticates with Bearer JWT. Login supports multiple identity providers; all paths mint (or exchange into) the same staff access/refresh pair and GET /auth/me principal.

Method	Path	Roles	Description
POST	/auth/staff/login	—	Email/password → tokens + user
POST	/auth/staff/oauth/google	—	Exchange Google ID token (GIS / OAuth) → staff tokens + user
POST	/auth/staff/phone/start	—	{ phone } → start OTP (rate-limited); { challengeId, expiresIn }
POST	/auth/staff/phone/verify	—	{ challengeId, code } → tokens + user when phone is linked to a staff account
POST	/auth/staff/telegram	—	Telegram Login Widget payload (hash-verified) → tokens + user
POST	/auth/refresh	refresh	Rotate access
POST	/auth/logout	staff	Revoke
GET	/auth/me	staff	Current principal, roles, branchId, avatarUrl, authProvider
PATCH	/users/me	staff	{ preferredLocale?: "en"|"am", name?, phone?, avatarUrl? }
POST	/users/me/avatar	staff	Multipart image upload → { avatarUrl }

Auth providers

Provider	Flow	Staff Admin	Doctor / external
Email	POST /auth/staff/login with password (magic-link optional later — not in Admin mock)	Primary for pharmacy staff	Doctor uses POST /auth/doctor/login (email/invite); same IdP may be shared later with actor=doctor
Google	Browser Google Identity Services → ID token → POST /auth/staff/oauth/google	Allowed when staff email is in Google Workspace / allow-listed domain	TBD for doctors (hospital Google vs separate realm)
Phone (OTP)	phone/start → SMS/WhatsApp OTP → phone/verify	Staff accounts with verified phone on user profile	Useful for guest order claim / patient flows (out of Admin staff session); doctor phone login TBD
Telegram	Telegram Login Widget on Admin SPA → server verifies hash with bot token → POST /auth/staff/telegram	Optional for staff who linked Telegram id; also used for rider dispatch identity (see Dispatch)	Not primary for doctor clinical auth

Login response sketch:

{
  "accessToken": "...",
  "refreshToken": "...",
  "user": {
    "id": "uuid",
    "name": "Hana Pharmacist",
    "email": "pharmacist@gishen.et",
    "role": "pharmacist",
    "branchId": "uuid",
    "preferredLocale": "en",
    "avatarUrl": "https://cdn.example/avatars/hana.jpg",
    "authProvider": "email"
  }
}

authProvider values: email | google | phone | telegram.

Google body sketch: { "idToken": "..." }
Phone start: { "phone": "+251911000000" }
Phone verify: { "challengeId": "uuid", "code": "123456" }
Telegram body: widget fields (id, first_name, username, auth_date, hash, …) as returned by the Login Widget.

Mock keys:

• authStore.login → /auth/staff/login
• authStore.loginWithProvider('google'|'phone'|'telegram') → oauth / phone verify / telegram (Admin SPA mock signs in as demo pharmacist unless overridden)

UI: /login (provider buttons + email form + phone OTP step + Telegram CTA + demo picker), /profile (every authenticated role; not permission-gated), topbar “My profile”

Env placeholders:

Side	Vars
Client (Admin SPA / .env.example)	VITE_GOOGLE_CLIENT_ID, VITE_TELEGRAM_BOT_USERNAME — empty = mock provider UX
Server only (never ship to Vite)	Google token audience / Workspace allow-list; TELEGRAM_BOT_TOKEN (Login Widget hash verify); SMS/OTP gateway credentials (AfricasTalking / Twilio / …)

Typed on client as ImportMetaEnv in src/vite-env.d.ts.

---

Orders (branch queue)

Method	Path	Roles	Description
GET	/pharmacy/orders	pharmacist, operations, super_admin	?branchId= required for pharmacist; filters: status, fulfillment, channel, customerType, q
POST	/pharmacy/orders	pharmacist, operations, super_admin, doctor	Staff- or doctor-created order (call centre / walk-in / clinical). Supports guest customers
GET	/pharmacy/orders/:id	pharmacist, operations, super_admin, doctor (own)	Detail: header + line items + payment + fulfillment + customer type
GET	/pharmacy/orders/:id/timeline	pharmacist, operations, super_admin	Ordered status/audit events for the detail timeline
POST	/orders/:id/confirm	pharmacist, super_admin	Confirm stock
POST	/orders/:id/assign-rider	pharmacist, operations, super_admin	{ riderId }
PATCH	/orders/:id/status	pharmacist, operations, super_admin	Status lifecycle

Guest / unauthenticated end-customer orders

The authenticated principal is always staff or a doctor. The end customer may be unauthenticated:

Field	Notes
customerType	registered | guest (required on create)
customerId	Required when registered; omit when guest
customerName	Display name (guest walk-in / phone caller / patient)
customerPhone	Required for guests; recommended for registered (denormalised)
notes	Optional staff/doctor free text
doctorId / orgId	Optional; set when a Doctor actor initiates the order

Limits (proposed): guest orders must include a valid phone; controlled SKUs still require an approved Rx; no loyalty earn by default for guests unless a later claim/merge attaches the order to a CRM profile. Doctors may place guest orders for patients without accounts, scoped to their hospital.

Create body sketch:

{
  "customerType": "guest",
  "customerName": "Walk-in · Aster",
  "customerPhone": "+251911880011",
  "notes": "Caregiver collecting",
  "branchId": "uuid",
  "fulfillment": "pickup",
  "channel": "doctor",
  "doctorId": "uuid",
  "lines": [{ "sku": "PCM-500", "qty": 20 }]
}

Detail response adds items[] { sku, name, qty, unitEtb }, timeline[] { at, title, detail, tone }, resolved rider, and optional doctor / organisation.

Mock: mocks/data.orders, mocks/data.orderLines, mocks/data.orderTimeline
UI: /orders/new (Guest customer vs Registered customer toggle), /orders/:id

---

Prescriptions

Method	Path	Roles	Description
GET	/pharmacy/prescriptions	pharmacist, super_admin	Branch-scoped queue; filters: status, controlled, q
POST	/pharmacy/prescriptions	pharmacist, super_admin, doctor	Staff Rx intake or doctor-authored Rx; body includes doctorId when attributed
POST	/admin/prescriptions/:id/verify	pharmacist, super_admin	{ status: approved|queried|rejected, qtyAdjustments?, substitute?, notes? }
POST	/pharmacy/prescriptions/:id/dispense	pharmacist	{ batch, quantity } stamped pharmacistId + time
GET	/pharmacy/prescriptions/controlled-report	pharmacist, super_admin	Controlled-substance report
GET	/pharmacy/prescriptions/:id	pharmacist, super_admin, doctor (own)	Detail: items (incl. dosing schedule), controlled flags, review trail, linked doctor
GET	/pharmacy/refills	pharmacist, super_admin	Days-of-supply / script expiry oversight

UI: /prescriptions/new (doctor select + per-line dosing schedule), /prescriptions/:id — Approve is the sole primary header action; Reject / Query live in an overflow menu and as an inline footer on the verification section. Medications table shows interval/frequency and dose times.

Prescription medication line items (schedule)

Each items[] entry on create / detail carries dosing instructions used by pharmacist counsel and mobile dose reminders. Clock times use the same shape as mobile Reminder.times (HH:mm strings, 24h). Backend should persist the pharmacist’s final times list (and intervalHours for QXH) so the patient app can seed reminders without re-deriving.

Field	Type	Notes
name	string	Medicine label / strength as entered
qty	number	Dispense quantity
controlled?	boolean	Controlled-substance flag
frequency?	QD | BID | TID | QID | QXH | custom	Once / 2× / 3× / 4× daily, every N hours, or custom clock list
intervalHours?	number	Required when frequency === "QXH" (hours between doses, ≥ 1)
times?	string[]	Clock times HH:mm (24h), e.g. ["08:00","14:00","20:00"]. Admin intake requires ≥ 1 time

Frequency → default suggested times (Admin defaultTimesForFrequency; pharmacist may add/remove slots):

Frequency	Default times
QD	08:00
BID	08:00, 20:00
TID	08:00, 14:00, 20:00
QID	08:00, 12:00, 16:00, 20:00
QXH	Generated from intervalHours starting 08:00 until midnight (default interval 8h if omitted in UI)
custom	Seed 08:00; pharmacist edits freely

Create body sketch: POST /pharmacy/prescriptions / POST /doctor/prescriptions:

{
  "customerName": "Guest patient · no account",
  "branchId": "uuid",
  "doctorId": "uuid",
  "orgId": "uuid",
  "items": [
    {
      "name": "Amoxicillin 500mg",
      "qty": 21,
      "controlled": false,
      "frequency": "TID",
      "times": ["08:00", "14:00", "20:00"]
    },
    {
      "name": "Paracetamol 500mg",
      "qty": 20,
      "frequency": "QXH",
      "intervalHours": 6,
      "times": ["08:00", "14:00", "20:00"]
    }
  ]
}

Rx header also stores denormalised prescriber (doctor display name). Patient on Admin intake may be a guest name (no CRM customerId required).

Helper (Admin): src/lib/dosingSchedule.ts — DOSING_FREQUENCY_OPTIONS, defaultTimesForFrequency, formatFrequencyLabel, formatDoseTimes.

Mock: mocks/data.prescriptions · Types: PrescriptionItem, DosingFrequency
UI: create sets schedule per line; detail medications table shows frequency label + dose times.

---

Doctors (hospital-affiliated actors)

Doctors are not floating platform users. Onboarding is via a hospital or clinic organisation (orgType). Finance / super_admin manage the roster in Admin; doctors authenticate separately to create clinical artefacts.

Method	Path	Roles	Description
GET	/admin/doctors	finance, super_admin; pharmacist (read for attribution)	Filters: orgId, status, q
POST	/admin/doctors	finance, super_admin	Invite/create { orgId, name, specialty, licenseNumber, phone, email, branchId?, sendInvite? } — rejects if org is not hospital/clinic
GET	/admin/doctors/:id	finance, super_admin; pharmacist (read)	Profile + recent Rx/orders
PATCH	/admin/doctors/:id	finance, super_admin	Update profile / deactivate
POST	/admin/doctors/:id/invite	finance, super_admin	Provision or re-send linked login
GET	/admin/organisations/:id/doctors	finance, super_admin	Doctors for one hospital org
POST	/auth/doctor/login	—	Doctor email/password or invite token → doctor JWT
GET	/doctor/me	doctor	Principal + hospital memberships
POST	/doctor/prescriptions	doctor	Create Rx (patient may be guest name-only)
POST	/doctor/orders	doctor	Create order for registered or guest patient; hospital-scoped

AuthZ notes

• Doctor tokens are scoped to their orgId(s); cannot read other hospitals’ doctors or orgs
• Cannot mutate catalogue, stock master, finance, team, or audit
• Pharmacist verification remains the gate for controlled dispensing
• Admin UI module: existing organisations permission (finance + super_admin)

Fields: id, name, specialty, licenseNumber, phone, email, status (active|inactive), orgId, orgName, branchId?, hasLinkedAccount, createdAt, updatedAt, avatarUrl?

Mock: mocks/data.doctors
UI: /doctors, /doctors/new?orgId=, /doctors/:id; hospital org detail → Add doctor

---

Medication items (catalogue)

Master product identity. Stock rows reference an Item via itemId; batch/lot, manufacture date, expiry, and branch qty live on Stock only. Do not recreate a product on every goods receipt.

Method	Path	Roles	Description
GET	/admin/catalog/items	stock_manager, pharmacist (read), procurement (read), super_admin	Filters: productType, efdaStatus, mergeStatus, therapeuticClass, q
POST	/admin/catalog/items	stock_manager, super_admin	Create item; server assigns immutable internal SKU
GET	/admin/catalog/items/:id	stock_manager, pharmacist (read), procurement (read), super_admin	Full record + ownership tags + audit
PATCH	/admin/catalog/items/:id	stock_manager, super_admin	Update (SKU immutable); field-group ownership may reject ERP-owned writes from Platform
GET	/admin/catalog/items/:id/history	stock_manager, super_admin	Change log
POST	/admin/catalog/items/match	stock_manager, super_admin	Duplicate assist body { genericName, strength, dosageForm, packSize, manufacturer } → { candidates: [{ id, confidence, matchKey }] }
POST	/admin/catalog/items/:id/merge	stock_manager, super_admin	{ candidateId, status: approved|rejected } — reversible 30d
POST	/admin/catalog/items/:id/merge/reverse	stock_manager, super_admin	Undo approved merge within 30 days
GET	/admin/catalog/items/:id/variants	same read	Pack-size children linked to parent
POST	/admin/catalog/items/:id/variants	stock_manager, super_admin	Attach pack variant { packSize, barcode, sellingPriceEtb }
POST	/admin/catalog/items/:id/media	stock_manager, super_admin	Multipart images (min 1); badges blocked for Rx/Controlled

Field groups (create/detail):

1. Core identification — SKU (immutable), generic/INN, brand, manufacturer, country, EFDA number, barcodes[]
2. Classification — product type (OTC|Rx|Controlled|Medical device|Beauty|Wellness), therapeutic class, activeIngredients[], dosage form, route, controlled schedule
3. Packaging — pack size, baseUnit (stock UOM), sellByUnit, packUnit, uoms[] multi-UOM table, parent/variant links
4. Pricing — cost (ERP-owned), selling price (+ owner ERP|Platform), currency ETB, VAT, promo eligibility (auto-off for Rx/Controlled, no override), B2B price-list ref, optional compareAtPriceEtb
5. Regulatory — Rx-required, EFDA status, controlled flag+schedule, advertising-restriction (auto from type), age restriction
6. Content — short description, dosage guidance, side effects (free text + structured mild/severe), warnings, storage (+ structured storageNotes[]), directions[], pharmacistTip, useCase, similar alternatives[]
7. Storefront / mobile PDP — fields below; Admin detail shows a live preview shaped for Gishen mobile
8. Inventory defaults — default reorder point, expiry-alert days (on-hand/reserved/incoming are derived from stock)
9. Media — images[], thumbnail, merchandising badges (disabled for Rx/Controlled), SEO slug/title/description
10. Dedupe — matchKey, confidence, mergeCandidateId, mergeStatus, approver, timestamps
11. Ownership & audit — per field-group source of truth, last ERP sync + error, created/modified by/at
12. Relationships — B2B-eligible category tag; loyalty earn/redeem eligibility (auto-excluded for Rx/Controlled)

Multi-UOM (ERPNext-style)

Warehouse quantity is always counted in the stock / base UOM (baseUnit). Additional purchase/sales units convert via conversionFactor = how many stock units equal one of that UOM. The stock UOM row always has conversionFactor: 1.

Field	Type	Notes
uoms[]	ItemUom[]	Allowed units for the item
uoms[].uom	string	e.g. tablet, strip, box
uoms[].conversionFactor	number	Stock qty per 1 of this UOM
uoms[].isStockUom?	boolean	Exactly one true; matches baseUnit
uoms[].isPurchaseUom?	boolean	Used on PO / receive
uoms[].isSalesUom?	boolean	Used on sales / POS lines

Helpers (Admin mock / shared): resolveItemUoms (falls back to buildDefaultUoms from pack labels when uoms empty), toStockQty(qty, fromUom, item), fromStockQty(stockQty, toUom, item), stockUomOf(item).

API expectation: POST/PATCH /admin/catalog/items accept uoms; stock receive / POS / order lines may submit qty in a sales/purchase UOM — server converts with toStockQty before decrementing inventory. Reject unknown UOM labels.

Example: 1 strip = 10 tablet → selling 2 strips deducts 20 stock units.

Storefront / mobile PDP fields

Aligned with Gishen mobile product detail (product/[id]). Admin create/edit captures these; detail page previews via storefrontPdpPreview(item).

Field	Notes
storefrontUnit?	Shelf / pack label shown as mobile product.unit (e.g. 10 capsules/strip); falls back to packSize / sellByUnit
useCase?	Chip above name (e.g. Pain & Fever); falls back to therapeutic class
compareAtPriceEtb?	Strike-through compare-at price
sideEffectsMild? / sideEffectsSevere?	Structured lists; mild falls back to parsing free-text sideEffects
directions?	{ title, body }[] stepper; falls back from dosageGuidance + warnings
storageNotes?	{ title, body }[] cards; falls back from storageInstructions
pharmacistTip?	Callout; falls back to warnings

Preview mapping also exposes name, brand, slug, sku, price, images, Rx flag, badge, form, generic, drug class, ingredient strengths.

Mock: mocks/catalog.ts (catalogItems, itemChangeHistory, ItemUom, …)
UI: /items, /items/new (multi-UOM editor + PDP fields), /items/:id (UOM table + Storefront / Mobile PDP section)
Stock create: POST /pharmacy/inventory prefers { itemId, branchId, batch, … } over free-typed product fields. UI deep-link ?item=

---

Stock & ERP

Method	Path	Roles	Description
GET	/pharmacy/inventory	stock_manager, pharmacist (read), procurement (read), super_admin	Per-branch stock; filters: branchId, q, alert=low|mismatch
POST	/pharmacy/inventory	stock_manager, super_admin	Receive stock against catalogue item: { itemId, branchId, batch, manufacturedAt?, expiresAt, qty, uom?, reorderPoint? } — qty may be in a purchase UOM; server converts via item uoms → stock base. Must not invent a new Item
GET	/integrations/erp/sync-status	stock_manager, super_admin	Last sync
GET	/admin/stock/discrepancies	stock_manager, super_admin	Platform vs ERP
POST	/admin/stock/discrepancies/:id/resolve	stock_manager, super_admin	One-click resolve
GET/PUT	/admin/stock/field-ownership	stock_manager, super_admin	ERP vs platform field owners
POST	/admin/stock/entry/suggest	stock_manager, super_admin	Fuzzy duplicate suggestions body { query }
GET	/admin/stock/merge-proposals	stock_manager, super_admin	Merge queue
POST	/admin/stock/merge-proposals/:id/approve	stock_manager, super_admin	Human approve; reversible 30d
GET	/admin/stock/alerts	stock_manager, super_admin	Low stock / expiry watchlist
POST	/admin/stock/transfers	stock_manager, super_admin	Create/approve transfer (owner)
GET	/pharmacy/inventory/:sku	stock_manager, pharmacist (read), super_admin	Detail: batch, expiry, ERP delta, linked itemId
GET	/pharmacy/inventory/:sku/movements	stock_manager, super_admin	Ledger: { at, type, qty, note } (sale/receive/adjust/reserve)

UI: /stock/:sku · create UI deep-link ?item=

---

Counter POS / scan-to-purchase

Staff module (ModuleKey: pos) for walk-in counter sales identified by customer QR. Roles: pharmacist, stock_manager, operations, super_admin.

Method	Path	Roles	Description
POST	/pos/resolve	pos roles	Resolve scanned code → customer. Body { code } accepts QR payload (gishen-customer:{id}), loyalty URL, bare c*, or phone digits
GET	/pos/customers/:id/context	pos roles	Name, phone, tier, points balance, last order — shown before money moves
POST	/pos/purchases	pos roles	Commit quick purchase { customerId, branchId, lines: [{ sku, qty }], channel?: "pos" } → creates order, decrements stock, awards loyalty ledger entry. Rejects / gates Controlled & Rx-only SKUs without a valid dispensed prescription
GET	/pos/earn-preview	pos roles	{ subtotalEtb, pointsEarn } using active loyalty rule + tier multiplier
POST	/pos/invoices/extract	pos roles	Multipart invoice image/PDF → assisted OCR { lines[], confidence, warnings[] } (operator must confirm)
POST	/pos/invoices/associate	pos roles	{ lines[], association: { type: procurement|supplier|branch, id }, note? } — purchase association against existing record
GET	/pos/tickets	pos roles	Inbound queue from external tickets / till app (source, status, payload)
POST	/pos/tickets/pull	pos roles	Pull pending from configured integration (mockable when disconnected)
POST	/pos/tickets/:id/accept	pos roles	Materialise ticket into POS purchase draft
POST	/pos/tickets/:id/dismiss	pos roles	Discard
GET/PUT	/pos/integrations/tickets	finance|super_admin	Connection status + credentials for tickets app

Manual code entry and a demo “simulate scan” path must work when camera/getUserMedia is unavailable. Camera streams must stop on unmount.

Mock: mocks/data POS tickets / earn rules · UI: /pos (tabs: Quick purchase, Invoice scan, Ticket queue, Customer codes)

---

Procurement

Method	Path	Roles	Description
GET	/admin/procurement/reports	procurement, stock_manager, super_admin	Dead-stock / fast-mover
GET	/admin/procurement/reorder-recommendations	procurement, super_admin	From velocity
POST	/admin/stock/transfers/request	procurement, super_admin	Request only; Stock Manager approves
GET	/admin/procurement/requests	procurement, stock_manager, super_admin	Reorder requests; filters status, priority, branchId
GET	/admin/procurement/requests/:id	procurement, stock_manager, super_admin	Detail + workflow trail
POST	/admin/procurement/requests/:id/order	procurement, super_admin	Raise PO → status=ordered
POST	/admin/procurement/requests/:id/receive	procurement, stock_manager, super_admin	Goods received → status=received, posts stock movement

Request shape: { id, sku, name, qty, branchId, status: open\|ordered\|received, priority: low\|medium\|high, requestedBy, notes, createdAt }

Mock: mocks/data.procurementRequests · UI: /procurement/:id

---

Finance & organisations

Method	Path	Roles	Description
GET	/admin/finance/settlements	finance, super_admin	Daily by channel
GET	/admin/finance/reconciliations	finance, super_admin	Matched to orders
GET/PUT	/admin/finance/gateways	finance, super_admin	Enable/disable Chapa, ArifPay, Telebirr, M-Pesa
POST	/admin/finance/refunds	finance, super_admin	Refund handling
GET	/admin/finance/loyalty-liability	finance, super_admin	Outstanding Birr liability (points × redemption rate; must reconcile with Loyalty KPI)
GET	/admin/organisations	finance, super_admin	List; filter orgType, status, source
POST	/admin/organisations	finance, super_admin	Create org from Admin (active); body includes orgType
GET	/admin/organisations/pending	finance, super_admin	Self-register queue
POST	/admin/organisations/:id/approve	finance, super_admin	Activate credit
POST	/admin/organisations/:id/reject	finance, super_admin	Reject
GET	/admin/organisations/:id/statements	finance, super_admin	Consolidated invoices
GET	/admin/finance/settlements/:id	finance, super_admin	Batch detail: txnCount, feesEtb, net, unmatched slips
POST	/admin/finance/settlements/:id/reconcile	finance, super_admin	Re-run reconciliation
GET	/admin/organisations/:id	finance, super_admin	Detail: credit profile + utilization + orgType
GET	/admin/organisations/:id/members	finance, super_admin	HR roster { name, dept, plan }
GET	/admin/organisations/:id/doctors	finance, super_admin	Hospital/clinic doctor roster (empty for other types)
GET	/admin/organisations/:id/invoices	finance, super_admin	{ id, period, amountEtb, status }
PATCH	/admin/organisations/:id/credit	finance, super_admin	{ creditLimitEtb } (review-gated)

orgType: corporate · hospital · clinic · ngo · other. Doctor invitation is only valid for hospital / clinic.

Cross-repo: B2B portal POST /company/register creates status=pending. Admin approve activates credit.

UI: /organisations/:id (Approve primary; Reject in overflow + credit-section footer; Add doctor on hospital/clinic), /doctors, /finance (tabs: Settlements / Trends / Operations + gateways), /finance/settlements/:id, /finance/gateways

---

Marketing

Method	Path	Roles	Description
GET	/admin/crm/customers	marketing_manager, super_admin	Read profiles; include avatarUrl
GET	/admin/crm/segments	marketing_manager, super_admin	Self-updating segments
GET	/admin/crm/segments/:id	marketing_manager, super_admin	Segment detail + members + engagement series
GET/POST	/admin/campaigns	marketing_manager, super_admin	Compose/schedule SMS/Telegram/push
GET	/admin/campaigns/:id	marketing_manager, super_admin	Campaign detail: recipients, channel mix, send timeline
GET/PUT	/admin/loyalty/config	marketing_manager, super_admin	Earn/tiers/referral bonus
GET	/admin/loyalty/ledger	marketing_manager, finance, super_admin	Points movements; filters activity, direction, branchId, customerId, q
GET	/admin/loyalty/customers/summary	marketing_manager, finance, super_admin	Per-customer earned / redeemed / balance / tier
GET	/admin/loyalty/activities	marketing_manager, super_admin	Earning rule catalogue
PATCH	/admin/loyalty/activities/:id	marketing_manager, super_admin	Pause/activate / edit points
GET	/admin/crm/customers/:id	marketing_manager, super_admin	Detail: tier, points, recent orders, touch history, avatar
POST	/admin/crm/customers/:id/points	marketing_manager, super_admin	{ delta, reason } manual loyalty adjustment
GET	/admin/crm/customers/:id/qr	marketing_manager, pharmacist, pos roles, super_admin	Loyalty QR payload + printable image (PNG/SVG)
GET	/admin/kpi/summary	marketing_manager, finance, super_admin	Scoped KPIs

Chart / KPI series

Dashboard, Analytics, Marketing, Dispatch, Finance, and detail pages read series from these (currently mocks/charts.ts):

Method	Path	Returns
GET	/admin/kpi/sales?range=7d|30d	[{ day, sales, orders }] — sales trend + order overlay
GET	/admin/kpi/popular-products?range=	[{ sku, name, units, revenueEtb }] — ranked; deep-link /stock/:sku
GET	/admin/kpi/category-mix	[{ category, value }] — share by therapeutic / product category
GET	/admin/kpi/channel-mix	[{ name, value }] — order share by channel
GET	/admin/kpi/branch-performance	[{ branch, revenue, orders, rx }]
GET	/admin/kpi/rx-funnel	{ submitted, underReview, approved, rejected }
GET	/admin/kpi/settlement-trend	[{ day, chapa, telebirr, cod }] — stacked settlement volume
GET	/admin/kpi/dispatch-load	[{ hour, trips }]
GET	/admin/kpi/stock-movement?sku=	[{ week, in, out }]
GET	/admin/kpi/org-spend?orgId=	[{ month, spend }]
GET	/admin/kpi/customer-points?customerId=	[{ month, points }]
GET	/admin/kpi/loyalty-issued-redeemed	[{ month, earned, redeemed }]
GET	/admin/kpi/needs-attention	Action queue: pending Rx, low stock, unassigned deliveries, pending orgs

Dashboard rule: any “today” metric must filter on createdAt/submittedAt calendar day in the staff timezone. Branch-scoped roles receive branch-scoped aggregates only.

UI: /crm/:id, /marketing/:id (segment), /campaigns/:id, /loyalty

---

Dispatch & Telegram bot

Method	Path	Roles	Description
GET	/dispatch/board	operations, super_admin	Paid + Rx-approved queue
POST	/dispatch/trips	operations, super_admin	Batch fulfilments
POST	/dispatch/trips/:id/assign	operations, super_admin	{ riderId } → emits Telegram manifest
POST	/dispatch/bot/webhook	service	Bot status + PoD callbacks
GET	/dispatch/intake	operations, super_admin	Partner/POS webhook monitor
GET	/dispatch/riders	operations, super_admin	Roster with avatarUrl, on-shift flag
POST	/dispatch/riders	operations, super_admin	Link Telegram account
GET	/dispatch/riders/:id	operations, super_admin	Rider detail: stats, trips, on-time series

Events: trip.assigned → bot push; trip.status_updated → board + customer tracking.

UI: /dispatch, /dispatch/riders/:id

---

FAQ (bilingual)

Method	Path	Roles	Description
GET	/admin/faq	all staff	Published articles
POST	/admin/faq	marketing_manager, super_admin	Create
PUT	/admin/faq/:id	marketing_manager, super_admin	Update / publish
GET	/admin/faq/:id	all staff	Article detail (drafts visible to faq_write)
DELETE	/admin/faq/:id	super_admin	Delete

Fields: title_en, title_am, body_en, body_am, category, published.

UI: /faq/:id — inline bilingual editor for faq_write, read-only otherwise.

---

Team, audit, settings

Method	Path	Roles	Description
GET/POST	/admin/users	super_admin	Staff + role + branch; list supports role, branchScoped, q; include avatarUrl
GET	/admin/users/:id	super_admin	Staff detail: role, branch scope, module access, sessions, avatar
POST	/admin/users/:id/reset-password	super_admin	Email reset link
POST	/admin/users/:id/disable	super_admin	Deactivate account
GET	/admin/audit	super_admin	Audit log; filters domain, category, outcome, q. target deep-links to entity detail
GET	/admin/audit/:id	super_admin	Event detail: actor, before/after, IP, UA, security flag
GET/PUT	/admin/settings	super_admin	Retention, access controls
GET	/admin/branches	super_admin, operations	Branch list
GET	/admin/branches/:id	super_admin, operations	Branch profile, staff, order series

UI: /team/:id, /audit/:id, /settings/branches/:id

---

Data migration / imports

Method	Path	Roles	Description
GET	/admin/imports/templates	stock_manager, finance, operations, super_admin	Entity schemas
POST	/admin/imports	same	Multipart file upload
POST	/admin/imports/:id/map	same	Column mapping (+ save template)
POST	/admin/imports/:id/validate	same	Dry-run row errors
POST	/admin/imports/:id/commit	same	Upsert commit
GET	/admin/imports	same	Job history
GET	/admin/imports/:id	same	Job detail + error rows
CRUD	/admin/imports/mapping-templates	same	Saved presets

Entity templates: stock, catalog, hr_members, branches, riders, generic.

UI: /migrations, /migrations/:id

---

Navigation & page directory (frontend convention)

src/config/navigation.ts is the single source of truth for every navigable destination in the Admin SPA. It feeds both the sidebar and the Cmd+K / Ctrl+K command palette in the topbar.

When you add a page or feature, register it there. A route added to src/app/AppRoutes.tsx but missing from the registry is unreachable by search; an entry whose path has no matching route produces a broken result.

Each entry carries id, title (+ optional labelKey for i18next), description, path, module (ModuleKey, used for RBAC via canAccess), icon, group (NavGroupId), keywords (search synonyms), kind (page | action) and showInSidebar.

group is the operational domain — Overview, Daily operations, Inventory & supply, Finance & accounts, Customers & growth, Administration, Support, plus a palette-only Actions group. It drives the sidebar section headers and the palette headings from one field, so the two cannot drift. Labels live in navGroups; sidebarSections(role) returns the grouped, permission-filtered sidebar and drops any section whose children the role cannot access.

Palette results are permission-filtered with the same roleModules map the route guards use, so no backend change is needed — but any new module key added server-side must also exist in ModuleKey and roleModules.

Current SPA destinations of note: /pos, /items, /doctors (orgs module — hospital/clinic roster), /profile (palette + topbar; not a gated module), Payment Gateways /finance/gateways (palette-only).

Entity detail routes (orders/:id, stock/:sku, items/:id, …) are deliberately not registered: they require a record id. Register the list page instead.

List filters (UI): toolbars with more than three filters collapse into a modal with staged Apply/Cancel and removable active chips. Search stays inline. Backend continues to accept flat query params; no change required.

Avatars: staff, customers, and riders expose optional avatarUrl. Clients resolve avatarUrl → generated placeholder → initials. Upload: POST /users/me/avatar or admin POST /admin/users/:id/avatar.

---

Open questions

1. Money units: ETB major vs cents — keep consistent with Ecom/B2B sheets
2. Driver channel assumption: Telegram bot (flag if SMS/WhatsApp preferred)
3. Checkout entitlement-split: shared component across Ecom/Mobile/B2B (out of Admin UI)
4. Amharic dates: Gregorian with Amharic month names (current) vs Ethiopian calendar (am-ET-u-ca-ethiopic) — year differs (~2018 E.C. for 2026 G.C.); need product decision
5. Tickets-app vendor: POS integration is pluggable — confirm production partner API once chosen
6. Invoice OCR provider for /pos/invoices/extract (Admin currently simulates extraction)
7. Catalogue merge queue ownership: Stock Manager vs dedicated data-steward role
8. Doctor identity provider: dedicated doctor realm vs B2B portal users with role=doctor under hospital orgs
9. Guest order claim: can a later registered customer attach historical guest orders by phone OTP? Retention / masking of guest PII?
10. Guest order ceilings: max ETB / controlled-item rules without registered identity — confirm with compliance
11. Multi-hospital doctors: allow one clinician affiliation to multiple hospital orgs?
12. Multi-UOM source of truth: Platform-editable vs ERP-synced conversion factors — which field-group ownership wins on conflict?
13. Mobile reminder sync: push dose times on Rx approve vs on first dispense / patient claim?
14. Google OAuth: production Web client ID + allowed staff email domains / Workspace org for Admin
15. Telegram Login Widget: production bot username and whether staff must pre-link Telegram id in Admin before first login
16. OTP provider for staff phone login: AfricasTalking vs Twilio vs local SMS gateway; shared with guest-order claim OTP?
17. Should doctor login reuse Google / phone / Telegram providers or stay email+invite only?