{
  "subscriptions": {
    "transactions": [
      {
        "id": "sub_tx_001",
        "userId": "u_123",
        "userName": "John Doe",
        "planName": "Professional",
        "amount": 29.99,
        "currency": "USD",
        "status": "SUCCESS",
        "paymentMethod": "Credit Card (**** 4242)",
        "transactionDate": "2024-04-15T10:00:00Z",
        "failureReason": null
      },
      {
        "id": "sub_tx_002",
        "userId": "u_456",
        "userName": "Jane Smith",
        "planName": "Enterprise",
        "amount": 199.99,
        "currency": "USD",
        "status": "FAILED",
        "paymentMethod": "PayPal",
        "transactionDate": "2024-04-16T14:20:00Z",
        "failureReason": "Insufficient funds"
      }
    ]
  },
  "issues": [
    {
      "id": "iss_501",
      "reporterId": "u_789",
      "reporterName": "Bob Miller",
      "type": "BUG",
      "priority": "HIGH",
      "title": "Cannot upload attachments in Proforma Requests",
      "description": "Getting a 500 error when trying to upload PDF files larger than 2MB.",
      "status": "OPEN",
      "assignedTo": "admin_001",
      "createdAt": "2024-04-16T08:30:00Z"
    }
  ],
  "faq": [
    {
      "id": "faq_001",
      "question": "How do I reset my password?",
      "answer": "Go to settings > security and click on 'Reset Password'.",
      "category": "ACCOUNT",
      "isPublished": true,
      "order": 1
    }
  ],
  "support": {
    "tickets": [
      {
        "id": "sup_101",
        "requesterEmail": "help@client.com",
        "subject": "Missing Invoice #INV-102",
        "message": "I paid for my subscription but didn't receive the invoice.",
        "status": "PENDING",
        "createdAt": "2024-04-16T11:00:00Z"
      }
    ]
  },
  "notifications": {
    "sms": {
      "to": "+1234567890",
      "content": "Your payment was successful."
    },
    "email": {
      "to": "user@example.com",
      "subject": "Payment Confirmation",
      "body": "Your payment of $29.99 has been processed."
    }
  }
}